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Frequently Asked Questions
How much do your fences cost?
Cost depends on the number of pets, size of install and equipment purchased. We tailor a solution specific to your dog, yard, home and budget. Bearing in mind market and location, costs will differ; however, as a rule of thumb, a professionally installed system can range anywhere from $850 to $2,500.
Why is Pet Stop a better choice than other “invisible fence” companies?
Nationally, Pet Stop was founded in 1992, and is managed by a team of industry pioneers with the most experience and highest pet aptitude in the business. Pet Stop combines a genuine love of pets with an in-depth knowledge and commitment to technology to produce the finest, most reliable pet containment system in the world. By building our own products right here in the USA, Pet Stop is truly unique. Every other pet containment “manufacturer” actually has their products made by other companies – and most do that in China.
Locally, no competitor can offer the extensive range of pet containment solutions we do, or even come close to the level of commitment offered by Upstate Dog Fence when it comes to ongoing service. In addition, only Upstate Dog Fence trainers are certified to offer low-stress GentleSteps™ Training Protocol, and only Pet Stop equipment is designed to support it.
How do your warranty policies work?
Most premium Pet-containment systems offer some sort of lifetime warranty to cover manufacturing defects. Only our manufacturer offers UltraCare™! This Pet Stop® exclusive goes above industry lifetime warranties by offering not only a lifetime warranty against manufacturing defects, but also protection against accidental damage. Should you accidentally damage the equipment supplied with your system, you pay a deductible amount far less than the full retail cost of replacement. This is just one more advantage to owning a Pet Stop® system.
Does the system really work?
With the proper training and professional installation, our fencing system is extremely effective. At Upstate Dog Fence we have more than fifteen years of experience and technical knowledge, and have trained nearly 10,000 dogs successfully. Our national customer feedback rates Pet Stop’s containment effectiveness 99.6%. Upstate Dog Fence has maintained a 100% success rate. That’s why we are the only local pet fence company offering a Lifetime Containment Guarantee, with no time limit on guaranteed containment.
How old or how big does my dog have to be to start fence training?
There is no minimum size for a dog to be trained. We’ve trained dogs as small as 3lbs that wear the 1.3 ounce Ultra Elite® receiver collar with no problem. Your pet should be well adjusted to the home environment before you start training and it is helpful if your dog is accustomed to its collar and leash before beginning training. Puppies can begin their fence training as early as ten to twelve weeks of age. They learn faster at this age than at any other time in their lives, and the low-stress GentleSteps™ training method is a perfect match for guiding young dog through the process with no negative side effects.
How long will it take to train my dog to the fence?
Most dogs can be trained in about ten to fourteen days. Our GentleSteps™ training protocol drastically reduces the stress of training and is more humane and effective than competitors’ methods.
Will it hurt my dog?
Like you, at Upstate Dog Fence we love pets. All pets! The last thing we’d ever want to do is harm them. Our focus is keeping them safe, not hurting them. Clinical research tests have been conducted by several different veterinary schools over many years, and the results proved that this type of static correction is harmless. Our system is designed with your pet’s safety in mind, and the correction techniques utilized work as a “startling effect” to reinforce the boundary training, rather than inflicting any sort of pain.
Does Pet Stop work inside my home?
Yes. Our Indoor system is every bit as effective as our Outdoor system, but operates on a slightly different principle. The Room Wizard™ indoor transmitter is designed to customize areas of the home for your pet to avoid rather than contain and can be use either as a wired or wireless solution.
Can I take my Pet Stop system with me if I move?
Absolutely. You can take your Pet Stop Transmitter(s) and Receiver(s) with you and then all you’ll need is wire installation for the boundaries at your new location. There are nearly 200 Pet Stop dealers in the USA, covering most areas nationwide. You can contact us for help un-installing your equipment and finding a Pet Stop Dealer in your new area.
Are your products compatible with other systems?
Yes. Pet Stop is compatible with many other pet containment systems available on the market today, including products made by Invisible Fence®, Dog Guard®, Dogwatch®, and Petsafe®.